This was at the Office of the City Prosecutor in the Parañaque City Hall. I was there for a legal transaction and sitting there waiting for the prosecutor assigned to me when I chanced upon this sign appreciating its purpose. It was explaining their standard operating procedure and at the end it was asking for feedback on how their service was.
Everything went well as I read the sign until, alas, this sad ending - THANK YOU for helping us continuously improved our service. Sigh! Here we go again with that dreaded "d". Why oh why oh why?! It was flawless already!
We should really reserve that "d" for any verb if we want to mean that it has been done. In other words, it is meant for the PAST. In this case, they are trying to continuously improve their service. Hence, it should be:
THANK YOU for helping us continuously improve our service.
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